EMPLOYEE ENGAGEMENT


INTRODUCTION

What is engagement?

A person’s involvement and satisfaction and enthusiasm of employees feel towards the work (Smith, 2020). The employees are committed to organizational goals and values and motivated to achieve organizational success (Armstrong, 2011).

Why is it important?

Armstrong (2011) illustrates that a higher level of employee engagement produces,

·         Higher productivity/performance

·         Lower staff turnover

·         Better attendance

·         Improved safety

Objective

Discuss the theory of employee engagement and its importance.

LITERATURE

Components of Employee engagement.

Figure 1: IES model of employee engagement explained (Armstrong, 2020). (Author developed, 2022).

Crawford, et al. (2014) listed the factors that affect employee engagement.

Figure 2:factors of Employee engagement (Author Developed,2022) based on (Armstrong,2020).

SHRM (2022) discuss following differences in behaviors between engaged and disengaged employees.

Engaged Behaviors

Disengaged Behaviors

Optimistic

Pessimistic

Team Oriented

Self-centered

Extra working

High absenteeism

Solution Oriented

Negative attitude

Selfless

Egocentric

Have passion for learning

Focus on monetary worth

Passes the credit and get the blame

Get the credit and passes the blame

Employee engagement can be improved from high involvement in management, providing more opportunity to employee voice, creating a clear mission and facing the work environment (Armstrong, 2020).

How to improve employee engagement?

Personio (2022) express in their web article that employee engagement can be enhanced in following ways.

Employer Branding – A good employer branding tighten the employee engagement.

Candidate experience – first impression is always important in building the engagement.

Recruitment process – Clarity of role and career path is important to make or break employee engagement.

Referral programmes – where everyone gets to know talented employees and influenced by them.

Employee Development – work on your employees and in return have engagement for success story.

Performance Management – optimize employee performance to get the best out of them and built job satisfaction ultimately.

Succession Planning – a process to manage and retain remaining employees without disturbing the flow of the organization.

The Story of Employee Engagement



References

Armstrong, M., 2011. Armstrong’s Handbook of Strategic Human Resource Management. 5th ed. London: Koganpage.

Armstrong, M., 2020. Armsrong's Handbookof Human Resource Management Practice. 15th ed. London: Koganpage.

Crawford, E. R., Rich, B. L., Buckman, B. & Bergeron, J., 2014. Employee Engagement in Theory and Practice. London: Routledge,.

Personio, 2022. Employee Engagement: What Is It & How Can You Improve It?. [Online]
Available at: https://www.personio.com/hr-lexicon/employee-engagement-at-work/
[Accessed 27 August 2022].

SHRM, 2022. Developing and Sustaining Employee Engagement. [Online]
Available at: https://www.shrm.org/resourcesandtools/tools-and-samples/toolkits/pages/sustainingemployeeengagement.aspx
[Accessed 27 August 2022].

Smith, T., 2020. Employee Engagement. [Online]
Available at: https://www.investopedia.com/terms/e/employee-engagement.asp
[Accessed 26 August 2022].

 



Comments

  1. Tharindu Sanjeewa Gunathilaka 28 August 2022 at 10:48

    Employee engagement impacts to improve performance of organisation. In some countries employees of government sector don't engage much in their's job. So the quality of their service is very low. To achieve the organisational goals employee engagement is very important. To improve employee engagement essential thing is rewards. Any type of business can use this reward system to improve their employee engagement in their organisation.

    ReplyDelete
  2. Rizna Rafiudeen2 September 2022 at 21:29

    nice post

    ReplyDelete
  3. Dinithi3 September 2022 at 15:48

    Employer is the one who can make the employee engage or disengage from work.

    ReplyDelete
  4. Harsha4 September 2022 at 14:14

    Thanks for this wonderful blog.The information of this blog is very helpful.

    ReplyDelete

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